Sui Gas New Connection Application

The Application Process for a New Connection

The process has been largely digitized for convenience. Here is a step-by-step guide:

1. Check Gas Availability in Your Area

Before applying, you must confirm that the main gas distribution pipeline is available on your street. You can check this:

• Online: Visit the SSGC or SNGPL website and use their “Gas Availability Check” tool by entering your address.
• Offline: Visit your local SSGC/SNGPL Customer Services Center and inquire.

2. Gather Required Documents

You will typically need the following:

• Copy of Applicant’s CNIC.
• Copy of Property Documents: This could be a Fard Malikiya (ownership deed), registry, lease agreement, or a utility bill (e.g., electricity bill) in the owner’s name.
• Recent Passport-Sized Photographs of the applicant.
• No Objection Certificate (NOC) from the builder/society/association (if applicable for housing societies or apartment buildings).

3. Submit the Application

There are two primary ways to apply:

• Online Application (Recommended):
  1. Go to the official website of SSGC (ssgc.com.pk) or SNGPL (sngpl.com.pk).
  2. Look for the “New Connection” or “Online Services” section.
  3. Create an account or log in.
  4. Fill out the online application form carefully, providing all personal, property, and required meter details.
  5. Upload scanned copies of the required documents.
  6. Submit the form and note down the tracking number.
• In-Person Application:
  1. Visit your nearest SSGC/SNGPL Customer Services Center.
  2. Collect and fill out the “New Gas Connection Application Form.”
  3. Attach photocopies of all the required documents.
  4. Submit the form at the counter and get a receipt with a tracking number.

4. Pay the Charges

After your application is submitted and processed, you will receive a Demand Note.

• This note details all the charges you need to pay, which include:
• You can pay this demand note through:
• Online: Via bank transfer or mobile banking using the demand note’s specific payment code.

5. Survey and Installation

• After successful payment, the company’s team will schedule a visit to your premises for a technical survey.
• They will assess the feasibility, determine the pipeline route from the main line to your meter, and approve the installation.
• Once the survey is approved, a team will be assigned to install the gas meter and connect it to the main pipeline.

6. Gas Connection is Live

After installation and a safety check, your gas connection will be activated. You will be given a consumer number, which you should keep safe for all future correspondence and bill payments.

Important Points to Remember

• Cost: The total cost varies significantly depending on your location, the size of the meter, and the distance from the main pipeline. It can range from a few thousand to over a hundred thousand Pakistani Rupees.
• Timeline: The entire process can take anywhere from a few weeks to several months, depending on the workload in your area and the complexity of the installation.
• Illegal Connections: Avoid illegal connections (kunda connections) at all costs. They are extremely dangerous, can lead to fatal accidents, and carry heavy penalties and legal consequences.
• Customer Service: For any queries or to check your application status, use the tracking number provided. You can also contact the company’s helpline (find the numbers on their official website).

Official Websites:

• SSGC (Sindh & Balochistan): https://www.ssgc.com.pk
• SNGPL (Punjab, KP & Islamabad): https://www.sngpl.com.pk

Always rely on information from these official sources to avoid scams or misinformation.

Download Application Form